In the wee hours of the morning (if you live in the UK anyway), the official Playstation blog posted an open letter from Sony President Howard Stringer.
The letter addresses the PSN outage situation, and what Sony will be doing to get everything in order. “Let me assure you that the resources of this company have been focused on investigating the entire nature and impact of the cyber-attack we’ve all experienced and on fixing it. We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less.” Howard goes on to state “As a company we - and I - apologize for the inconvenience and concern caused by this attack. Under the leadership of Kazuo Hirai, we have teams working around the clock and around the world to restore your access to those services as quickly, and as safely, as possible.”
The letter confirms Sony’s plans to compensate all PSN users, and details Sony’s plan of operation to make sure that their customers do not fall foul of any fraudulent activities as a result of the data theft.
Unfortunately, there are no firm details as to when we can expect the service to resume.
